Four Heads Online Services
1. General Policy
At Four Heads Online Services, we are committed to providing high-quality digital marketing, payment solutions, web development, and other online services. Due to the nature of our services, refunds and returns are subject to the following terms.
2. Refund Eligibility
Refunds may be considered only under the following circumstances:
- If the service has not been initiated within the agreed timeline.
- If there is a technical issue or error caused by our team that prevents service delivery.
- If a customer cancels the service before work has begun.
3. Non-Refundable Services
Refunds will not be provided under the following conditions:
- If the service has already been started or completed.
- If the customer is not satisfied due to personal preference but the service was delivered as agreed.
- For digital marketing services, as results depend on multiple external factors such as algorithms, market trends, and competition.
- For wallet & referral bonuses, as these are incentives that cannot be exchanged for cash.
- If a payment dispute is raised after the agreed project timeline has passed.
4. Refund Process
- To request a refund, customers must submit a written request via email to contact@fourheadsonlineservices.com within 7 days of payment.
- All refund requests will be reviewed, and eligible refunds will be processed within 10-15 business days.
- Refunds will be credited to the original payment method used for the transaction.
5. Service Modification or Replacement
If a customer is dissatisfied with the service, we offer modifications or alternative solutions before considering a refund. Our goal is to ensure customer satisfaction through revisions and enhancements.
6. Cancellation Policy
- Customers may request cancellation before the project begins to be eligible for a partial refund.
- Once the service has started, cancellations will not be accepted, and no refund will be issued.
7. Contact Us
For refund or return-related queries, please contact us:
📧 Email: contact@fourheadsonlineservices.com
📞 Phone: +91-9014246844
🌐 Website: fourheadsonlineservices.com